Reports and Logs

It is essential for the banks and CU to extract meaningful information from the various activities that are performed or tracked with the help of the Spotlight application.

Administrators of the Spotlight (admin user) application can generate reports to view and export data. Standard reports are available out-of-the box with the option to generate custom reports in real-time on customers, usage, accounts, transactions, etc.

All actions of an admin user are logged for audits. The Spotlight application provides an option to view these audit logs along with all the logs for the transactions that the member makes using the digital banking applications. Sample reports can include the following:

• Who is enrolled to each feature and who is using it.
• Login reports on employees.
• Detailed logs on what happened to each transaction.

NOTE: Note: In the current version of the Spotlight application, Retail Banking (MB and OLB) application logs are not functional/integrated. The Spotlight application only provides the required UI to plug in Transaction and Customer Activity logs. However, logs are completely integrated and functional for any activities performed by the admin users.

Use the feature to generate required reports, and view transaction and customer-specific logs.

• Reports
• Logs